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Custom CRM for Trailer & Equipment Dealers

An Equipment Dealer CRM, Built for Trailer and Equipment Dealers

Unit inventory, leads, quotes, trade-ins, financing paperwork, and after-sale service in one system that matches how your yard actually runs, whether you sell trailers, equipment, or both. Tailored exactly to your dealership, hosted and supported in Canada.

The prototype is free. You describe your business, you see your system.

Sound familiar?

Generic CRMs make you work their way. Spreadsheets make you work twice. Neither was built for how a trailer & equipment dealers business actually runs.

Inventory lives in a spreadsheet

Which units are on the lot, on order, or sold-pending-financing exists in one person's spreadsheet. When they are away, the answer is a walk around the yard.

Walk-in leads evaporate

A Saturday walk-in looks at a tandem axle, leaves a number, and is forgotten by Tuesday. Without a pipeline, follow-up depends on memory and slow weeks.

The sale does not end at the sale

Financing paperwork, delivery, safety certificates, warranty questions, service. Each one is a loose end tracked on paper, and each dropped one is a customer who buys their next unit elsewhere.

What your system includes

A complete operations system, not a contact list. Every piece is tailored to your terminology, your workflow, and your paperwork.

Unit inventory

Every unit with photos, specs, cost, price, and status: on lot, on order, hold, sold. The whole team sees the same truth without radioing the yard.

Lead-to-sale pipeline

Every walk-in, call, and website lead lands in one pipeline with a next step. Nothing depends on whoever happened to answer the phone remembering.

Quotes and invoices

Quote a unit with options and trade-in in minutes, convert to invoice on the handshake. Consistent paperwork on every deal.

Trade-in tracking

Trade-ins are appraised, recorded against the deal, and land in inventory automatically when the deal closes.

Customer and service history

Every customer record shows what they bought, what they were quoted, and every service touch since. The next sale starts warmer.

Follow-up automation

Financing document chasers, delivery reminders, and after-sale check-ins fire on schedule. Loose ends stop depending on sticky notes.

Equipment dealer workflows, shaped around your yard

Equipment dealers run on serialised units, long sales cycles, and service that continues for years. This is how the system is shaped around those workflows.

Serialised unit inventory

Each machine or trailer is one record with its serial or VIN, specs, photos, cost, price, and status. Quotes, orders, and invoices draw from that record. The trailer dealership build already runs unit inventory this way.

Quote to order to invoice

A quote becomes an order and then an invoice on one money model, so totals agree from quote to invoice without re-keying. The trailer dealership build already runs this.

Pipeline tied to unit status

Long equipment sales cycles stay visible: every open deal with its stage, its unit of interest, and its next step, wired to the same unit records so the pipeline reflects what is actually available.

Trade-ins

Trade-ins are appraised, recorded against the deal, and land in inventory when the deal closes, so a heavy-equipment trade does not live on a notepad.

Parts and service history

Customer records carry what they bought, what they were quoted, and each service touch since. If you run a parts counter or service department, we shape parts and work-order tracking around how you run it during the build.

Rentals versus sales

If you rent as well as sell, we can shape rental terms, availability, and returns around your business. Rentals are scoped in your build; they are not a standard shipped feature.

The trailer dealership build is the live reference. Workflows beyond it, such as parts, work orders, and rentals, are tailored to your operation as part of your scoped build.

How it works

1

See your system first, free

Describe your business in plain language and Blue, our AI builder, produces a working prototype of your CRM. Not a slide deck. A system you can click through.

2

We tailor it to your business

A one-time build fee from $2,500, sized to your scope, covers making it exactly yours: your terminology, your fields, your pipelines, your documents, your branding. Builds typically go live in two to six weeks.

3

We run it for you

$49 per user per month covers hosting, security, backups, and support from a Canadian team. No servers to manage, no IT project to babysit.

Straightforward pricing

From $2,500 one-time build + $49/user/month

Prices in CAD, five-user minimum on licensing. Compare: generic industry SaaS runs $50 to $150 per user per month and never fits exactly; conventional custom development starts around $25,000 and takes months.

Built on a platform that already runs real businesses

ClayGen's platform already runs a live sales and operations system for an Ontario trailer dealership, in production today. This is not a concept page; it is the same system category, tailored to your lot.

ClayGen is a Guelph, Ontario team. Your system is hosted in Canada (AWS Canada), your support calls get answered by the people who built it, and the same team also handles managed IT and security for Ontario businesses.

Frequently Asked Questions

Do you build a CRM for equipment dealers, not just trailer dealers?
Yes, the system is shaped around equipment dealers and trailer dealers alike: serialised units, a lead-to-sale pipeline, quotes, trade-ins, and customer service history. The live reference build is an Ontario trailer dealership. Equipment-specific workflows, such as parts, work orders, or rentals, are tailored to your business during your scoped build.
What should a CRM for heavy equipment dealers cover?
At minimum: serialised unit inventory with specs and status, a pipeline that holds long sales cycles, quotes that convert to orders and invoices, trade-in records, and a customer history that includes service. Beyond that it depends on whether you rent, run parts, or run a service department. We scope those with you, and the free prototype shows the shape before you commit.
Is there commercial and heavy equipment CRM software that fits a small dealer?
Large dealer management systems are built for large dealer groups. A small or mid-size equipment dealer usually needs something narrower than that and deeper than a generic CRM. ClayGen builds it around your units, deals, and paperwork. Builds start from $2,500 and $49 per user per month; if an existing system already fits your operation, we will tell you to keep it.
Can the CRM handle equipment rentals as well as sales?
Rentals are not a standard shipped feature. If you rent units, we can shape rental terms, availability, and returns around your business as part of a scoped build, and the free prototype is a quick way to see whether the shape fits.
We already use spreadsheets and a whiteboard. Why change?
Because the spreadsheet only works when the person who owns it is in the building. A dealership CRM puts inventory, leads, and paperwork where the whole team can see them, and it follows up automatically when people get busy. The cost of one lost deal a month is more than the system.
What does it cost?
The working prototype is free. Making it fully yours is a one-time build fee starting at $2,500, sized to your scope, and hosting with support is $49 per user per month with a five-user minimum, in Canadian dollars. A five-person dealership runs the whole system for under $250 a month.
Is this a generic CRM with our logo on it?
No. It is built around units, deals, trade-ins, and service history, in your terminology, with your paperwork. ClayGen already runs a live production sales system for an Ontario trailer dealership; yours is tailored to your operation from that same platform.
How long does it take?
You see a working prototype the day you describe your dealership. Tailored builds typically go live in two to six weeks, including bringing in your existing inventory and customer list.
Where is my data stored?
Primarily in Canada (AWS Canada region), on infrastructure ClayGen operates and secures. ClayGen is a Guelph, Ontario company; the people who built your system are the people who support it.

See your CRM before you spend a dollar

Describe your business. Watch Blue build your system. Then decide.